Privacy Policy

Important Notice

At CNBLink, our aim is to provide a simple, easy to use and cost-effective platform to connect customers to their favourite restaurants in their area. We are willing to take that extra step to help and sort out the things for our customers and clients.

This policy explains how we (CNBLink or CNBLinkOnlineKitchen) collect, share and use your personal information. Here you will find how can access your data, update it or ask to us to destroy it. By using our services, you agree to CNBLink using your personal information as described in this Privacy Policy. The terms "we", "us" or "our" is a reference to CNBLink and any terms not defined here are available in Our Terms.

Key points of the Privacy Policy are summarised below: ​

Information collected by us from you, how and why?

  •  Information collected voluntarily

    Registration Information when you order with us and this is while when you voluntarily provide us the information to perform a guest checkout or checkout by signing up. This is done so that we can:

    •  process your order
    • identify you when you are logged in
  • Information collected by third party from

    We never take your payments. And hence we never store or access your payment details. The payments are always directed to our payment partner NOCHEX and you can check the Privacy Policy for them here

  • Any other Information if we collect automatically

    We don't use cookies or any other similar technology to access any kind of activity information at your end.

  • Any other if we receive from third party

    We don’t have any collaboration with any third-party marketing agencies to do survey or marketing campaigns of our services.

We process only the information which you provide us voluntarily during the registration and guest checkout. We never process or store any card details. We don’t monitor or analyse your activities using cookies and never receive your information from any marketing campaigns.

How is your personal information being shared and why?

We may share your personal information with the following recipients. (Whenever we share your data with them we ensure that appropriate contractual safeguard is in place to secure it.)

  • Restaurant(Gurkha Durbar) that you have placed an order with for processing and delivery.
  • Any law enforcement or regulatory body, government agency or other third party where we believe disclosure is necessary as a matter of applicable law or regulation.

We share your personal information only to the restaurant where you have placed your order and to government agency under legal obligation. Other than this we never share your data with any other third-party agencies for marketing campaigns.


We are highly committed in keeping your personal information safe and secure. We have taken appropriate technical and organisational measures to protect it from unauthorised access.

Whereas you are responsible in keeping your password confidential. We advise you not to share your password with anyone to use our services. We will not be liable for any unauthorised transactions entered using your name and password.

Data Retention

We will retain your data where we have an ongoing legitimate business need to do so. Like we might need your personal information which is required for the legal, tax and accounting obligations.

We will never retain your data to send you marketing campaigns.

We might destroy or delete completely your personal information when we no longer need it. Like if the restaurant is closed or there is no other legitimate business requirement.

Your Data Protection Rights

CNBLink will always respect your privacy and data protection right. You can always:

  • Access to your personal information and keep it updated using our online tools or by contacting us at
  • We will never send you any marketing campaigns and you have the right to complain against such if any by making a direct contact to us.
  • You have the right to complain to a data protection supervisory about our collection and use of your personal information.

Legal Basis for processing personal information

Our legal base of collecting your personal information is to perform our contract with you. (I.e. to make sure your order is processed). And we will use your personal information for legitimate business requirement which is required for legal, tax and accounting as stated above in Data Retention section.

Any Link to third party sites

Links to and from third party websites on Restaurants(Gurkha Durbar) website are provided solely by the restaurant. CNBLink do not take any responsibility for the accurateness of the links provided. We are not liable to review and make the contents available for this linked websites. We also do not endorse or represent them in any form the material on them or the results from using them. You use these links entirely on your own risk and CNBLink by no means will be liable for any loss or damage as a result of using linked websites available in the header and footer section of Restaurants (Gurkha Durbar) Website while placing your order.

International data transfers

We have our operations in United Kingdom & Ireland only. And we never cross share your personal information between countries or restaurants. Your personal information will be always shared to a restaurant (here it is Gurkha Durbar) only, where you have placed the order. (i.e. If we have two restaurant clients next door in the same area then also your personal information will never be shared between them)


If you have any questions relating to our Privacy policy, please contact us at

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